Merchant Success Executive (Sales Acquisition - EDC) - Kapuas, Kalimantan Tengah

Join BukuWarung, Indonesia’s leading financial technology company empowering micro, small, and medium enterprises (MSMEs) with innovative digital solutions! We are seeking a dynamic and results-driven Merchant Success Executive (Sales Acquisition - EDC) to join our team in Kapuas, Kalimantan Tengah. In this role, you will be at the forefront of our sales acquisition efforts, focusing on Electronic Data Capture (EDC) solutions. Your primary mission will be to drive merchant acquisition and growth, ensuring our EDC products meet the unique needs of our customers.

As a Merchant Success Executive, you will work closely with our sales team to identify and target potential merchants, conduct thorough needs assessments, and present our EDC solutions effectively. You will leverage your strong communication skills to build and maintain relationships with key stakeholders, while using your analytical abilities to track and optimize performance metrics. This role offers a unique opportunity to contribute to the success of BukuWarung’s mission to empower MSMEs through cutting-edge technology.

📋 Tanggung Jawab Pekerjaan

• Conduct market research and identify potential merchant opportunities in the Kapuas region.
• Develop and present compelling proposals to potential merchants, highlighting the benefits of our EDC solutions.
• Assist in the onboarding process, ensuring a smooth transition for new merchants.
• Monitor merchant performance and provide feedback to improve customer satisfaction and retention.
• Collaborate with the sales team to achieve monthly and quarterly targets.
• Utilize CRM tools such as Salesforce to track and manage merchant relationships.
• Stay updated on industry trends and best practices in the EDC market.
• Provide exceptional customer service to address merchant inquiries and concerns promptly.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in sales, business development, or a similar role in the financial technology or EDC industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong understanding of EDC technology and its applications in the retail and MSME sectors.
• Excellent communication and negotiation skills.
• Proficiency in using CRM tools such as Salesforce.
• Ability to work independently and as part of a team in a fast-paced environment.
• Fluency in both written and spoken Indonesian, with basic English skills.

🛠️ Keahlian

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